Stainless steel rear silencer — Ragazzon 58.0915.40 for Jaguar E-Pace 2017––

Conditions of Sale

Delivery arrangements and charges

For all purchases from countries outside the European Community, any import customs charges shall be borne by the recipient. scaricoragazzon.com has no control over import customs duties, which may vary from country to country. Contact your country's customs authority to check import costs.

For every order placed on our website, scaricoragazzon.com issues an invoice for the goods shipped and sends it by email to the person named on the order, pursuant to art. 14 D.P.R. 445/2000 and DL 52/2004. The information provided by the Customer when placing the order is used to issue the invoice. No changes to the invoice will be possible after it has been issued. Delivery charges for Italy depend on the weight of the products purchased and are explicitly shown when the order is placed. The Customer will pay for the goods using the method selected when ordering. The Customer owes nothing beyond the order total. scaricoragazzon.com cannot be held liable for delays in processing the order or delivering the goods ordered.

Unless our Customer Service expressly states otherwise, delivery is understood to be at street level. When the carrier delivers the goods, the Customer must check:

o that the number of packages delivered matches the number stated on the transport document.

o that the packaging is intact, undamaged, not wet or otherwise altered, including its sealing materials (adhesive tape or metal straps).

Any damage to the packaging and/or product, or any discrepancy in the number of packages or their details, must be reported immediately by writing SUBJECT TO INSPECTION on the carrier's proof of delivery. Once the carrier's document has been signed, the Customer may not raise any objection regarding the external condition of the goods delivered. Any problems concerning the physical integrity, conformity or completeness of the products received must be reported within 7 days of delivery, following the procedures set out in this document. If goods held at the carrier's warehouse following repeated unsuccessful attempts to deliver to the address provided by the Customer when ordering are not collected within 5 working days, the order will be cancelled automatically.

Acceptance of the general conditions of sale

The contract between scaricoragazzon.com and the Customer is deemed concluded when scaricoragazzon.com accepts the order, even partially. Acceptance is considered tacit unless otherwise communicated to the Customer by any means. By placing an order using any of the available methods, the Customer declares that they have read all the information provided during the purchasing process and fully accept the general conditions and payment terms set out below.

If the Customer is a consumer (a natural person purchasing goods for purposes unrelated to their professional activity), once the online purchasing process is complete, they must print or save an electronic copy and in any event retain these general conditions of sale, in accordance with art. 3 and 4 of Dlgs 206/2005 on distance selling.

Any right of the Customer to damages or compensation is excluded, as is any contractual or non-contractual liability for direct or indirect damage to persons and/or property caused by the non-acceptance, even partial, of an order.

How to purchase

The Customer may purchase only products listed in the website's electronic catalogue when the order is submitted and viewable online on our website, as described in their respective information sheets. It is understood that the image accompanying a product description may not represent its features perfectly and may differ in colour, size or accessories shown.

All specifications on the website are based solely and exclusively on information published by distributors or manufacturers, and the website therefore cannot be held liable in any way for incorrect information;

We accept no liability for any errors or omissions on the website and reserve the right to make changes to it;

Availability shown on the website is indicative and subject to change. For this reason, product delivery may be delayed in some cases. Our company accepts no liability for damage arising from delivery delays;

We provide no warranty regarding the information published on the website and accept no liability for damage arising from its use;

Successful receipt of the order is confirmed by an email sent to the email address supplied by the Customer. This confirmation will state the date and time the order was placed and a 'Customer Order Number', to be used in all subsequent communications with our support service. The message repeats all the data entered by the Customer, who undertakes to check its accuracy and promptly communicate any corrections following the procedures described in this document.

For every order placed on our website, a tax document will be issued and emailed to the person named on the order, pursuant to art. 14 D.P.R. 445/2000 and DL 52/2004. The information supplied by the Customer when placing the order is used to issue the invoice. No changes to the invoice will be possible after it has been issued.

If an order is not accepted, we guarantee prompt notification to the Customer.
scaricoragazzon.com reserves the right to cancel orders considered unreliable without prior notice. In such circumstances, if the customer has made payment and it has already been credited, the full order amount will be reversed immediately.

Payment methods

Credit card
When goods are purchased by credit card, the transaction may take place through the secure PayPal server or Bankpass's Gestway. The Customer will select their preference when completing the order. At no point during the purchasing process can scaricoragazzon.com access the buyer's credit card information, which is transmitted through a secure connection directly to the website of the banking institution handling the transaction. No computer archive on our website will store these data. scaricoragazzon.com therefore cannot under any circumstances be held liable for fraudulent or improper use of credit cards by third parties when paying for purchased products.

Advance bank transfer
For payment by advance bank transfer, the goods ordered by the Customer will remain reserved until the bank actually credits the amount due to RPO di Lleshi Aurel's current account. The amount must be credited within 7 working days of the order acceptance date. Order processing times depend on how quickly the bank credits the payment and average approximately 3 working days. All amounts displayed on our website are expressed in Euro, the reference currency. All amounts expressed in currencies other than the Euro are indicative and subject to changes due to exchange rates.

Right of withdrawal

Pursuant to art. 5 DL 206/2005, if the customer is a consumer, they have the right to withdraw from the purchase contract for any reason, without providing explanations and without any penalty, subject to the provisions of point 18 below.

The right of withdrawal is in any event subject to the following conditions:

o the right applies to the purchased product in its entirety; withdrawal cannot be exercised for only part of the purchased product (e.g. accessories, included software, etc.).

o The purchased item must be intact and returned in its original packaging, complete in all its parts (including packaging and any documentation and accessories: manuals, cables, etc.); to limit damage to the original packaging, we recommend placing it inside a second box whenever possible; labels or adhesive tape must never be applied directly to the product's original packaging.

o By law, the customer bears the shipping costs for returning the goods.

o The shipment remains entirely the customer's responsibility until receipt at our warehouse is confirmed.

o If the goods are damaged during transport, we will inform the customer of the incident (within 5 working days of receiving the goods at our warehouse), so that they can promptly file a claim with their chosen carrier and obtain reimbursement for the value of the goods (if insured); in this case, the product will be made available to the customer for its return, and the withdrawal request will be cancelled at the same time.

o We accept no liability whatsoever for damage to or theft/loss of goods returned by uninsured shipment.

Subject to any restoration costs for damage established to the original packaging, we will refund the customer the full amount already paid, less the shipping costs incurred, within 14 days of the goods being returned, by reversing the amount charged to the Credit Card or by Bank Transfer. In the latter case, the customer must promptly provide the bank details to which the refund is to be made (the IBAN CODE of the person named on the invoice).

The right of withdrawal is lost entirely, due to the absence of the essential condition that the goods be intact (packaging and/or contents), if scaricoragazzon.com establishes:

o that the outer packaging and/or original inner packaging is missing;

o that integral parts of the product are missing (accessories, bolts, nuts, trims, etc.);

o that the product has been damaged for reasons other than transport;

o that the exhaust has been fitted, even solely for testing.

If the right of withdrawal is lost, we will return the purchased goods to the sender and charge them the shipping costs.

Warranties

All products sold on our website are covered by the manufacturer's commercial warranty and a 24-month warranty against lack of conformity, pursuant to DL 24/02. To obtain warranty assistance, the Customer must retain the invoice (or DDT). The 24-month warranty pursuant to DL 24/02 applies to products with a lack of conformity, provided that they are used correctly, in accordance with their intended purpose and the accompanying technical documentation. This warranty is reserved for private Consumers (natural persons purchasing goods for purposes unrelated to their professional activity, meaning that the purchase is made without entering a VAT number on the order form). In the event of a lack of conformity, we will restore conformity through repair/replacement or reduce the price, up to termination of the contract, at no cost to the Customer.

Replacements in cases of DOA (Dead On Arrival: product not working on delivery) are made only if expressly provided for by the manufacturer. Replacement or repair times depend exclusively on the manufacturer's policies.

If, for any reason, we are unable to return a product under warranty to the customer (repaired or replaced), we may, at our discretion, refund the full amount paid or replace it with a product with equivalent or superior characteristics.

No damages may be claimed from scaricoragazzon.com for any delays in repairs or replacements.

Where application of the warranties requires the product to be returned, the Customer must return it in its original packaging, complete in all its parts (including packaging and any documentation and accessories: manuals, cables, etc.); to limit damage to the original packaging, we recommend placing it inside a second box whenever possible; labels or adhesive tape must never be applied directly to the product's original packaging.

Type approval

The seller declares that all products in the catalogue and offered for sale comply with the standards and are type-approved in accordance with European Community regulations. The seller accepts no liability for any non-compliance with the standards of countries outside the European Community and/or the absence of type approval for those products in those countries.

Privacy

The personal data requested when submitting an order are collected and processed to fulfil the Customer's express requests and will not, under any circumstances or on any basis, be transferred to third parties. scaricoragazzon.com guarantees its customers compliance with the rules on personal data processing laid down in the privacy code under DL 196 of 30.06.03. The data controller is RPO di Lleshi Aurel.

Product compatibility

The seller disclaims all liability regarding the compatibility of all products available in the store.

Complaints

Any complaint must be addressed to scaricoragazzon.com RPO di Lleshi Aurel.

Applicable law

The sales contract between the Customer and scaricoragazzon.com is deemed concluded in Italy and governed by Italian law. For civil and criminal disputes arising from the conclusion of this distance sales contract, if the Customer is a consumer, territorial jurisdiction lies with the court for their municipality of residence; in all other cases, territorial jurisdiction lies exclusively with the Court of Monza.

In the event of a dispute, jurisdiction lies with the Court of Milano.

• "Fantastic exhausts; they helped me throughout the purchase process" - Giulio
• "Excellent value for money and fast shipping" - Warner
• "Excellent type-approved exhausts with a really great sound." - Marco
• "5 stars, knowledgeable seller, recommended" - Gennaro